We want to help, but, the more information you can provide us the better. The form below helps us collect the information we need and direct it to a suitable person in the support team. You can even upload a photo of something you feel is important if this helps you explain the issue.

Things that will help us process your request quicker

When completing our support request it’s really useful for us to have as many details as we can. We ask that where able you complete as many of the questions as possible, if you need to you can save the form and continue at a later time.

  • Please provide your full name.
  • By providing your telephone number we can reply faster.
  • Your original order had an AU number. Although not necessary this would enable us to check your system details quickly.
  • Please provide as much detail about your issue so we can offer assistance when we contact you.
  • Drop files here or
    Accepted file types: jpg, gif, png.
    Take a photo on your phone and upload it here. You will need to have access to the photograph on the device your are completing this form on.
  • This field is for validation purposes and should be left unchanged.

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